BRANDS

CORPORATE PROFILE

CORPORATE INFORMATION

Company Name
ARCLAND SERVICE HOLDINGS CO., LTD.
Head Office
14F, Shin-Ochanomizu Bldg., 4-3 Kanda-Surugadai, Chiyoda-ku, Tokyo 101-0062
Established
March 2, 1993
Phone Number
+81-3-5217-1531
Business hours: 9:00-17:00 (Monday-Friday)
Fax Number
+81-3-5217-2531
Capital
1,932 million yen
Representative
Kenichiro Usui, President
Sales
33.3 billion yen (consolidated, FY 2019)
Number of Employees
277 employees (Group total); 4,678 temporary employees (as of December 2019)
Group Companies
KATSUYA CO., LTD.
SATO・ARCLAND FOODSERVICE CO., LTD.
MEAL WORKS CO., LTD.
EVER ACTION CO., LTD.
ASAHI DINING CO., LTD.
BACKPACKERS CO., LTD.
ARCDINING CO., LTD.
ARCLAND MARUHA MEAT CO., LTD.
COSMIC SY CO., LTD.
ARCLAND SERVICE INTERNATIONAL Co.,Ltd.
ARCLAND SERVICE KOREA Co.,Ltd.
Hikari Arcland Food Service Ltd.
TAIYOSHI INC.
Number of Restaurants
Katsuya: 461 (406 in Japan and 55 overseas)
Karayama and Karaage Yukari: 117 (110 in Japan and 7 overseas)
Others (including Cento per Cento, Okamuraya, camp, Gochiton): 30
*As of December 2019

HISTORY

ARCLAND SERVICE HOLDINGS CO., LTD. was originally a restaurant division established in April 1986 by its parent company, ARCLAND SAKAMOTO CO., LTD., in anticipation of the growth of the restaurant market due to changes in consumer lifestyle. Later, with the aim of further expanding the business, the company took over the restaurant business of ARCLAND SAKAMOTO and was founded as its wholly owned subsidiary on March 2, 1993 in Sanjo City, Niigata Prefecture.
The company's history since the establishment is as follows.

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Mar 1993
ARCLAND SERVICE CO., LTD. is established with its head office at 445 Oaza Kamisugoro, Sanjo City, Niigata Prefecture.
Aug 1998
Katsuya Sagamiono Store opens in Sagamihara City, Kanagawa Prefecture as the first Katsuya restaurant.
Jul 1999
Begins the "Katsuya" franchise business.
Nov 1999
Establishes Tokyo Sales Office in Shinjuku-ku, Tokyo.
Feb 2002
Tokyo Sales Office is relocated from Shinjuku to 1-8-4 Kanda-Sakumacho, Chiyoda-ku, Tokyo.
Aug 2002
Katsuya Mizue Store opens in Edogawa-ku, Tokyo, the 100th Katsuya store in Japan, both directly operated and franchised.
Apr 2004
The head office function is moved to the Tokyo Sales Office.
Jul 2005
Sets up a food court at Super Center Musashi Niigata Store and begins operating the food court there.
Oct 2005
Opens the Italian cafe "Cento Per Cento" in Home Center Musashi Kyoto Yawata Store and begins operating the food court on the same premises.
Dec 2006
The registered head office is changed to 1-8-4 Kanda-Sakumacho, Chiyoda-ku, Tokyo.
Aug 2007
Listed on the JASDAQ Stock Exchange (now the Tokyo Stock Exchange JASDAQ Standard).
Oct 2010
SATO・ARCLAND FOODSERVICE CO., LTD. is established as a joint venture with Sato Restaurant Systems Co., Ltd.
Oct 2011
A subsidiary ARCDINING CO., LTD. is established through company split.
Mar 2012
Hikari Arcland Food Service Limited is established in Hong Kong as a joint venture with Hikari Consultant Limited.
May 2012
A subsidiary ARCLAND SERVICE (H.K.) CO., LIMITED is established in Hong Kong.
Jul 2012
Katsuya Yokohama Kamishirane Store opens in Yokohama City, Kanagawa Prefecture, the 200th Katsuya store in Japan, both directly operated and franchised.
Nov 2012
The registered head office is changed to 4-3 Kanda-Surugadai, Chiyoda-ku, Tokyo.
Mar 2013
Shinbashi Okamuraya, a niku meshi specialty restaurant, opens in Minato-ku, Tokyo.
Nov 2013
A second-tier subsidiary ARCLAND SERVICE KOREA CO., LTD. is established in South Korea.
Jun 2014
Changes the listing market to the First Section of the Tokyo Stock Exchange.
Oct 2014
ARCLAND MARUHA MEAT CO., LTD. is established as a joint venture with Maruha Nichiro Corporation.
Dec 2014
Karayama Sagamihara Store, a karaage specialty restaurant, opens in Sagamihara City, Kanagawa Prefecture.
Apr 2015
Katsuya Aichi Handa Store opens in Handa City, Aichi Prefecture, the 300th Katsuya store in Japan, both directly operated and franchised.
Jun 2015
TAIYOSHI INC. is established in Taiwan as a joint venture with INNOCENTRIC INC.
Sep 2015
A subsidiary EVER ACTION CO., LTD. is established through company split.
Dec 2015
The subsidiary EVER ACTION CO., LTD. acquires all the shares of BAN FAMILY CO., LTD., making it a subsidiary.
Apr 2016
The subsidiary EVER ACTION CO., LTD. conducts an absorption-type merger (short form merger) of BAN FAMILY CO., LTD.
May 2016
The trade name ARCLAND SERVICE (H.K.) CO., LIMITED is changed to ARCLAND SERVICE INTERNATIONAL CO., LIMITED.
Jul 2016
With the transition to a holding company, the trade name is changed to ARCLAND SERVICE HOLDINGS CO., LTD.
A subsidiary KATSUYA CO., LTD. is established through company split.
Jul 2017
Acquires shares of BACKPACKERS CO., LTD. to make it a subsidiary.
Aug 2019
Katsuya Miyagi Ishinomaki Store opens in Ishinomaki City, Miyagi Prefecture, the 400th Katsuya store in Japan, both directly operated and franchised.
Apr 2020
Acquires shares of MEAL WORKS CO., LTD. to make it a subsidiary.
Jun 2020
Acquires all shares of COSMIC DINING CO., LTD. and SEIWA YAMAKI FOOD CO., LTD. to make them subsidiaries.
Dec 2020
Subsidy COSMIC DINING CO., LTD., conducts an absorption-type merger (short form merger) of SEIWA YAMAKI FOOD CO., LTD., and the company’s trade name changes to COSMIC SY CO., LTD.

OVERSEAS OPERATIONS

We aim to open 100 stores by 2021 by further promoting overseas expansion.

MAIN BRANDS

The Evolution of Katsuya
Never Ceases!
This is why Katsuya is No.1
in the industry

Why Katsuya is chosen by franchise owners?

REASON-1Not Affected by Economic Conditions

Offering valuable products at reasonable prices

Many tonkatsu (pork cutlet) specialty restaurants in Japan charge more than 1,000 yen per customer. To meet the expectations of customers who love tonkatsu but cannot casually go to eat it because of its high price, Katsuya was born as a new business model to create a new market that offers the quality of a specialty restaurant at a reasonable price.

Tonkatsu is a commodity that is hard to save on

In an environment of sluggish income growth, people are shifting from eating out to eating at home in order to reduce spending. However, it is difficult to make deep-fried food at home. Having a product that seems to cost less than cooking on your own makes Katsuya so attractive.

REASON-2No.1 Share in the Tonkatsu and Katsudon Market

Gross margins improved by nearly 10 percentage points in comparison to the figure at the start of the business (sales cost ratio reduced)

We delight our customers by offering something of value at a reasonable price (sales) and contribute to business by thoroughly strengthening our purchasing and pursuing increased productivity (profit). Steadily improving profitability over the years has been a barrier to entry for other companies.

An increase in average monthly sales of 1.51 million yen (122.5%) from 2007

Because we are creating new markets (trying something that no one else has previously succeeded), Katsuya is constantly growing. As a result of implementing methods to please customers while pursuing productivity, the average monthly sales reached 8.2 million yen in the first half of FY 2017 from 6.73 million yen in FY 2007.

REASON-3Keep Evolving and Growing

  • Upgrading the flagship products

    We are constantly enhancing our products to make them more tasty, such as revamping our hearty tonkatsu (pork cutlet), which is one of Katsuya's charms, and improving our signature katsudon (pork cutlet bowl).

  • Improving and developing kitchen equipment

    With the introduction of a custom-made auto-fryer, which is continuously being improved and developed, we continue to provide our customers with delicious cutlets that never change in taste depending on who is cooking them.

  • Acquiring new customers through promotional campaigns

    By rolling out aggressive, eye-catching campaign plans with great deals, we continue to communicate to attract new customers, not to mention repeat customers.

  • A limited-time fair menu to motivate customers to visit the store

    We offer limited-time only menu items that will make customers look forward to going to Katsuya. We will spare no effort to continue to exceed customers' expectations with products that come back with enduring popularity and new products that amaze customers.

  • Reinforcing advertising activities

    We are stepping up our PR efforts to retain our fan base and gain new customers through commercial broadcasts, an official Twitter account, and a revamped store search system.

  • Better serving home-meal replacement demand

    Our fried food freshly prepared in the store can be taken away as a bento or as a deli and well received by customers as convenient and affordable. We offer a wide variety of "katsu-bento" with a choice of side dishes that vary depending on the location, such as a residential area.

  • Responding to demand for home delivery

    In addition to Katsuya's own delivery service, we also utilize sharing delivery services such as Demae-can and Uber Eats to meet growing customer demand.