- Mar 1993
- ARCLAND SERVICE CO., LTD. is established with its head office at 445 Oaza Kamisugoro, Sanjo City, Niigata Prefecture.
- Aug 1998
- Katsuya Sagamiono Store opens in Sagamihara City, Kanagawa Prefecture as the first Katsuya restaurant.
- Jul 1999
- Begins the "Katsuya" franchise business.
- Nov 1999
- Establishes Tokyo Sales Office in Shinjuku-ku, Tokyo.
- Feb 2002
- Tokyo Sales Office is relocated from Shinjuku to 1-8-4 Kanda-Sakumacho, Chiyoda-ku, Tokyo.
- Aug 2002
- Katsuya Mizue Store opens in Edogawa-ku, Tokyo, the 100th Katsuya store in Japan, both directly operated and franchised.
- Apr 2004
- The head office function is moved to the Tokyo Sales Office.
- Jul 2005
- Sets up a food court at Super Center Musashi Niigata Store and begins operating the food court there.
- Oct 2005
- Opens the Italian cafe "Cento Per Cento" in Home Center Musashi Kyoto Yawata Store and begins operating the food court on the same premises.
- Dec 2006
- The registered head office is changed to 1-8-4 Kanda-Sakumacho, Chiyoda-ku, Tokyo.
- Aug 2007
- Listed on the JASDAQ Stock Exchange (now the Tokyo Stock Exchange JASDAQ Standard).
- Oct 2010
- SATO･ARCLAND FOODSERVICE CO., LTD. is established as a joint venture with Sato Restaurant Systems Co., Ltd.
- Oct 2011
- A subsidiary ARCDINING CO., LTD. is established through company split.
- Mar 2012
- Hikari Arcland Food Service Limited is established in Hong Kong as a joint venture with Hikari Consultant Limited.
- May 2012
- A subsidiary ARCLAND SERVICE (H.K.) CO., LIMITED is established in Hong Kong.
- Jul 2012
- Katsuya Yokohama Kamishirane Store opens in Yokohama City, Kanagawa Prefecture, the 200th Katsuya store in Japan, both directly operated and franchised.
- Nov 2012
- The registered head office is changed to 4-3 Kanda-Surugadai, Chiyoda-ku, Tokyo.
- Mar 2013
- Shinbashi Okamuraya, a niku meshi specialty restaurant, opens in Minato-ku, Tokyo.
- Nov 2013
- A second-tier subsidiary ARCLAND SERVICE KOREA CO., LTD. is established in South Korea.
- Jun 2014
- Changes the listing market to the First Section of the Tokyo Stock Exchange.
- Oct 2014
- ARCLAND MARUHA MEAT CO., LTD. is established as a joint venture with Maruha Nichiro Corporation.
- Dec 2014
- Karayama Sagamihara Store, a karaage specialty restaurant, opens in Sagamihara City, Kanagawa Prefecture.
- Apr 2015
- Katsuya Aichi Handa Store opens in Handa City, Aichi Prefecture, the 300th Katsuya store in Japan, both directly operated and franchised.
- Jun 2015
- TAIYOSHI INC. is established in Taiwan as a joint venture with INNOCENTRIC INC.
- Sep 2015
- A subsidiary EVER ACTION CO., LTD. is established through company split.
- Dec 2015
- The subsidiary EVER ACTION CO., LTD. acquires all the shares of BAN FAMILY CO., LTD., making it a subsidiary.
- Apr 2016
- The subsidiary EVER ACTION CO., LTD. conducts an absorption-type merger (short form merger) of BAN FAMILY CO., LTD.
- May 2016
- The trade name ARCLAND SERVICE (H.K.) CO., LIMITED is changed to ARCLAND SERVICE INTERNATIONAL CO., LIMITED.
- Jul 2016
- With the transition to a holding company, the trade name is changed to ARCLAND SERVICE HOLDINGS CO., LTD.
A subsidiary KATSUYA CO., LTD. is established through company split.
- Jul 2017
- Acquires shares of BACKPACKERS CO., LTD. to make it a subsidiary.
- Aug 2019
- Katsuya Miyagi Ishinomaki Store opens in Ishinomaki City, Miyagi Prefecture, the 400th Katsuya store in Japan, both directly operated and franchised.
- Apr 2020
- Acquires shares of MEAL WORKS CO., LTD. to make it a subsidiary.
- Jun 2020
- Acquires all shares of COSMIC DINING CO., LTD. and SEIWA YAMAKI FOOD CO., LTD. to make them subsidiaries.
- Dec 2020
- Subsidy COSMIC DINING CO., LTD., conducts an absorption-type merger (short form merger) of SEIWA YAMAKI FOOD CO., LTD., and the company’s trade name changes to COSMIC SY CO., LTD.
- Company Name
- ARCLAND SERVICE HOLDINGS CO., LTD.
- Head Office
- 14F, Shin-Ochanomizu Bldg., 4-3 Kanda-Surugadai, Chiyoda-ku, Tokyo 101-0062
- March 2, 1993
- Phone Number
Business hours: 9:00-17:00 (Monday-Friday)
- Fax Number
- 1,932 million yen
- Kenichiro Usui, President
- 33.3 billion yen (consolidated, FY 2019)
- Number of Employees
- 277 employees (Group total); 4,678 temporary employees (as of December 2019)
- Group Companies
- KATSUYA CO., LTD.
SATO･ARCLAND FOODSERVICE CO., LTD.
MEAL WORKS CO., LTD.
EVER ACTION CO., LTD.
ASAHI DINING CO., LTD.
BACKPACKERS CO., LTD.
ARCDINING CO., LTD.
ARCLAND MARUHA MEAT CO., LTD.
COSMIC SY CO., LTD.
ARCLAND SERVICE INTERNATIONAL Co.,Ltd.
ARCLAND SERVICE KOREA Co.,Ltd.
Hikari Arcland Food Service Ltd.
- Number of Restaurants
- Katsuya: 461 (406 in Japan and 55 overseas)
Karayama and Karaage Yukari: 117 (110 in Japan and 7 overseas)
Others (including Cento per Cento, Okamuraya, camp, Gochiton): 30
*As of December 2019
ARCLAND SERVICE HOLDINGS CO., LTD. was originally a restaurant division established in April 1986 by its parent company, ARCLAND SAKAMOTO CO., LTD., in anticipation of the growth of the restaurant market due to changes in consumer lifestyle. Later, with the aim of further expanding the business, the company took over the restaurant business of ARCLAND SAKAMOTO and was founded as its wholly owned subsidiary on March 2, 1993 in Sanjo City, Niigata Prefecture.
The company's history since the establishment is as follows.
The Evolution of Katsuya
This is why Katsuya is No.1
in the industry
Why Katsuya is chosen by franchise owners?
REASON-1Not Affected by Economic Conditions
Offering valuable products at reasonable prices
Many tonkatsu (pork cutlet) specialty restaurants in Japan charge more than 1,000 yen per customer. To meet the expectations of customers who love tonkatsu but cannot casually go to eat it because of its high price, Katsuya was born as a new business model to create a new market that offers the quality of a specialty restaurant at a reasonable price.
Tonkatsu is a commodity that is hard to save on
In an environment of sluggish income growth, people are shifting from eating out to eating at home in order to reduce spending. However, it is difficult to make deep-fried food at home. Having a product that seems to cost less than cooking on your own makes Katsuya so attractive.
REASON-2No.1 Share in the Tonkatsu and Katsudon Market
Gross margins improved by nearly 10 percentage points in comparison to the figure at the start of the business (sales cost ratio reduced)
We delight our customers by offering something of value at a reasonable price (sales) and contribute to business by thoroughly strengthening our purchasing and pursuing increased productivity (profit). Steadily improving profitability over the years has been a barrier to entry for other companies.
An increase in average monthly sales of 1.51 million yen (122.5%) from 2007
Because we are creating new markets (trying something that no one else has previously succeeded), Katsuya is constantly growing. As a result of implementing methods to please customers while pursuing productivity, the average monthly sales reached 8.2 million yen in the first half of FY 2017 from 6.73 million yen in FY 2007.
REASON-3Keep Evolving and Growing
Upgrading the flagship products
We are constantly enhancing our products to make them more tasty, such as revamping our hearty tonkatsu (pork cutlet), which is one of Katsuya's charms, and improving our signature katsudon (pork cutlet bowl).
Improving and developing kitchen equipment
With the introduction of a custom-made auto-fryer, which is continuously being improved and developed, we continue to provide our customers with delicious cutlets that never change in taste depending on who is cooking them.
Acquiring new customers through promotional campaigns
By rolling out aggressive, eye-catching campaign plans with great deals, we continue to communicate to attract new customers, not to mention repeat customers.
A limited-time fair menu to motivate customers to visit the store
We offer limited-time only menu items that will make customers look forward to going to Katsuya. We will spare no effort to continue to exceed customers' expectations with products that come back with enduring popularity and new products that amaze customers.
Reinforcing advertising activities
We are stepping up our PR efforts to retain our fan base and gain new customers through commercial broadcasts, an official Twitter account, and a revamped store search system.
Better serving home-meal replacement demand
Our fried food freshly prepared in the store can be taken away as a bento or as a deli and well received by customers as convenient and affordable. We offer a wide variety of "katsu-bento" with a choice of side dishes that vary depending on the location, such as a residential area.
Responding to demand for home delivery
In addition to Katsuya's own delivery service, we also utilize sharing delivery services such as Demae-can and Uber Eats to meet growing customer demand.